Get Direct Feedback from Your Customers – Without Detours
Imagine knowing immediately after each camp what truly delighted your customers. With our Feedback Add-On, you can make that possible. Activate it in your account and receive feedback effortlessly – directly from your customers, with no extra work on your part.
Trust-Building Overlay for Your Website
In the bottom right corner, you'll find our teaser feedback overlay, which you can embed directly on your website. Additionally, we offer individual elements and trust panels that you can use at various locations across your site.
Feedback That Truly Helps
Our add-on integrates seamlessly with your bookings. After each camp, your customers receive a short questionnaire. In addition to general impressions, they can rate specific aspects such as accommodation, meals, or programs. All responses are compiled into a clear, analytical summary so you can spot trends and improve your offerings effectively.
Simple, Fair, and Risk-Free
Using the Feedback Add-On is based on a pay-per-feedback model. This way, you only pay when you gain genuine and authentic insights.
Customizable Questionnaire
You decide which questions your customers answer. Overall rating and general impression always remain active, while all other questions about recommendations, supervision, accommodation, programs, or price-performance ratio can be switched on or off as needed. This way, you receive exactly the information that matters for your business. If there are additional aspects you want to capture, we can expand the questionnaire.
Analytics That Move You Forward
All responses are presented in a clear, organized format. At a glance, you can see overall ratings, supervision, accommodation, meals, programs, arrival and departure, as well as price-performance ratio. Additionally, the module automatically calculates the Net Promoter Score, helping you understand how likely your customers are to recommend your offerings.
